Effective Date: November 7, 2025
Website: https://wesimplycaretransport.com
Business Name: We Simply Care Transport
Location: Waukegan, Illinois, USA
1. Acceptance of Terms
By using this website or booking transportation services with We Simply Care Transport (“we,” “our,” or “us”), you agree to comply with these Terms of Service. Please read them carefully before using our site or requesting a ride.
If you do not agree to these terms, please do not use our website or services.
2. Services Provided
We Simply Care Transport provides non-emergency medical and personal transportation for individuals who need safe, reliable travel to and from appointments, healthcare facilities, or other destinations.
All services are provided subject to availability, vehicle readiness, and local regulations.
3. Scheduling and Cancellations
- Rides may be scheduled through our website, by phone, or by email.
- Cancellations must be made at least 24 hours in advance when possible.
- Late cancellations or no-shows may be subject to a cancellation fee.
- We reserve the right to decline or reschedule rides due to weather, safety concerns, or unforeseen circumstances.
4. Payment Terms
- Payment for transportation services is due at or before the time of service unless otherwise arranged.
- We accept payment via PayPal, invoice, or other approved methods.
- All fees and rates are clearly communicated at the time of booking.
5. Passenger Conduct
To ensure safety and comfort for all:
- Passengers must treat drivers and vehicles with respect.
- Seat belts are required at all times.
- Smoking, drug use, or disorderly behavior is strictly prohibited.
- Passengers with special mobility or medical needs should inform us at booking so appropriate arrangements can be made.
We reserve the right to refuse service to anyone whose behavior endangers others or violates these guidelines.
6. Liability Disclaimer
While we take every precaution to provide safe and reliable transportation, We Simply Care Transport is not liable for:
- Delays caused by traffic, weather, or events beyond our control.
- Loss of personal belongings during transport.
- Indirect or consequential damages arising from service use.
Our liability is limited to the cost of the transportation service provided.
7. Website Use
You may browse and use our website only for lawful purposes. You agree not to:
- Upload or transmit harmful code or spam.
- Misuse contact forms or attempt to disrupt site functionality.
- Copy or reproduce website content without permission.
All website materials—including text, images, and logos—are the property of We Simply Care Transport and may not be used without written consent.
8. Privacy and Data Protection
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and protect your information.
9. Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services or website at any time without prior notice. We will make reasonable efforts to notify affected clients of significant service changes.
10. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any disputes shall be handled in Lake County, Illinois.
11. Contact Information
For questions or concerns regarding these Terms, please contact:
📧 Email: info@wesimplycaretransport.com
📍 Mailing Address: We Simply Care Transport, Waukegan, IL